Today we’d like to introduce you to Heather Morrison.
Heather, can you briefly walk us through your story – how you started and how you got to where you are today.
My road to being a restaurant owner started a LONG time ago, I just didn’t realize I was on it right away. I bartended in college at the popular hangout, and during the summers, I waited tables in my hometown. That was the start, but I didn’t realize that hospitality would be the career that picked me in the end. I served in various capacities in some of Boston and Denver’s best restaurants before I realized that this wasn’t just something I was doing until my real career showed up, this was it. Silly me, not realizing it sooner.
I’ve always loved the restaurant world. I love hospitality. Geeking out over the best way to take care of people is one of my favorite things. I think I got here (literally) by taking care of people and exceeding their expectations. Most importantly, I have always listened to feedback (the good, bad and ugly) and adjusted my service style accordingly.
Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
As with most things, smooth is a relative term. I chose a demanding occupation so I didn’t expect “freshly paved road” kind of smooth. There have been enough potholes to keep me guessing and keep me learning new skills.
My biggest struggle, without a doubt, is balancing my job as a mom with my job as a business owner. I love being a mom more than anything I’ve ever imagined. I also love owning restaurants and I want to dedicate myself 100% to each one. So, conflict is inevitable in my soul. Some days I feel like I’ve struck a nice balance and other days I feel like I’m not giving enough to one or the other. The good news is that being a mom has made me a better human in general. My daughter inspires me. I want her to look at me and see the best version of me.
I guess my advice to other women starting their journey would be to make sure you have plenty of passion for whatever you chase because, on tough days, that is sometimes all you have. Also, know that some seasons of your life you will feel completely out of balance. You just have to continuously course-correct by taking care of yourself in small ways until you get closer and closer to the life that you imagined for yourself.
What should we know about Cafe Marmotte? What do you do best? What sets you apart from the competition?
I relate to people and take care of them the way I think is right for them. One of the biggest things that I am proud of with our little restaurant family is how much we all care. I found amazing partners who care as much as I do about our staff, guests, our industry and each other. It may not be unique, but it is certainly what makes me most proud.
Who do you look up to? How have they inspired you?
My advice is to always surround yourself with people who inspire you. Ask questions of those who have done what you think you might like to do. Get honest answers and truly listen to those answers – they may not be what you want to hear all the time, but sometimes they are what you need to hear.
- Address: 290 S. Downing St; Denver, CO 80209
- Website: http://cafemarmotte.com/
- Phone: 303-999-0395
- Instagram: https://www.instagram.com/cafemarmotte/
- Facebook: https://www.facebook.com/CafeMarmotte/
- Twitter: https://twitter.com/CafeMarmotteDen
- Other: https://www.opentable.com/r/cafe-marmotte-denver
The Denver Dish