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Meet Aleksandr Blinov and Sergey Mezentsev of Expert Touch Tiling

Today we’d like to introduce you to Aleksandr Blinov and Sergey Mezentsev.

Aleksandr and Sergey, can you briefly walk us through your story – how you started and how you got to where you are today.
Both being from the same city in Ukraine, me (Alex) and Serge moved to Colorado in the late 1990s. We met at a Slavic church here in Denver and never thought we could be close friends, not even imagine being business partners for years. Upon arrival, we had to work hard, trying to learn English and trying to find a job that could support our families and us. We got hired as tile installers, and after years of experience installing tile, we decided to start our own company.

Our company opened its doors in 2006, and since that time we care about every detail. We always listen to our clients and always try to create an environment that gets the most out of our installers. At Expert Touch Tiling we help homeowners and businesses surface their spaces to perfection since day 1. We started with only two installers, but with each happy customer, our reputation for excellence grew fast. Today we are proud to be one of the top tiling, leveling, and surface teams in Denver, and it all started with simple word-of-mouth.

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
The road to our current success has not always been smooth. We made some mistakes along the way, but what we are grateful for the lessons learned along the way. 

As part of the construction industry, we got one of the hardest blows when the housing market got hit in 2008-2012. Right before that hard-to-predict housing crisis, we were happy to get our first ever business loan and as we were opening doors of our first office and a warehouse, which we have been planning for a while. With the crisis, our sales dropped drastically, with staff shrinking to only two installers, and a significant portion of our income would go to pay for the business loans and space rental. At times it got so hard that we were not sure if we will be able to make the next payment.

With our warehouse space now being empty of tile, but with a signed two-year lease agreement, we decided to use it as a storage for items that we collected for the orphanages in Ukraine. Our clients and business partners donated used and new clothing items, which we shipped to Ukrainian orphans. We continued using warehouse space for this reason until the end of the lease contract. We kept praying and working hard, took on any projects we could find, and finally paid off the banks in 2012 without filing for bankruptcy. All we had to do is to remain faithful, and finally, in 2013 God has opened the doors to so many more opportunities that we have never thought about before. Within the last few years, our staff grew to 18 installers, and our combined tile installing experience amounts to more than 200 years of expertise.

Please tell us about Expert Touch Tiling.
We specialize in all types of residential and commercial tile installation and removal. Our tile services include kitchen tile installation and removal, shower & bathroom tile installation and removal, exterior tiling work, backsplashes or wall tiles, basement tiling, ceiling tile installation and repair.

If you had to go back in time and start over, would you have done anything differently?
We would not take on more than we could deal with, and we would not attempt to do anything with less than 100% assurance that we could accomplish that.

Contact Info:

Image Credit:
Vira Skripnik, Aleksandr Blinov, Sergey Mezentsev

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