Today we’d like to introduce you to Chaz Faulhaber, Kristy Anderson, and Dr. Benjamin Wilks.
So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
In 2014, Kristy and I (Chaz) tried out an iV after a mountain bike race and felt amazing. Our recovery was practically instant & we noticed numerous other benefits, from a reduction in cramping to improved appetite, all of which typically does not occur after a strenuous event, like a mountain bike race! We were lucky to know Dr. Benjamin Wilks through a mutual friend & decided to launch Onus iV Hydration as a recovery service for athletes in Colorado. We launched at the Colfax Marathon in May of 2015.
Since then, we’ve been featured in Outside Magazine, Runner’s World Magazine, 5280 Magazine & numerous other local TV & press publications across Colorado. We’ve expanded our product line to incorporate different types of drips for Health & Wellness, Immune support, Altitude Sickness & Hangover treatments, however, our mission is still to inspire others to live their best days by taking care of themselves 🙂
Now at 3 locations across the Front Range, we are eyeing an expansion out of state in addition to a few sites selected for development in other parts of Denver & the front range.
Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It hasn’t been a smooth road by any means. We’ve had criticism, competition & supply shortages that have all threatened to shut us down in a matter of weeks. We’ve got a team however that I’m in awe of, due in part to their resilience & can-do attitude to work towards a common goal. It’s weird, but there are days when I walk into a retail space and to see that my employees have built communities around themselves which clients flock to. It truly has been a humbling journey, with a constant reminder to seek out those who are better for a job than I am and to appreciate that vulnerability.
It’s also given me the opportunity to see America from the side of the EMS coin, working with ER/ICU nurses & paramedics. Their stories, both good and bad, have shown me that there are a lot of good, hardworking people who have no issue going to work and putting themselves out there to help others expecting nothing in return.
I am truly grateful for the opportunity to work with this community & to provide a happy, safe environment for them to reconnect with their community from a healthy, proactive interaction. To put it in perspective, one of our store managers and I were cleaning up our Boulder store one evening, and I noticed he was quiet, staring at a wall. I asked if he was alright, and he said, “I had eight people tell me “Thank you” today. I was counting in my head the number of times someone thanked me in the ER in the last eight years, and it was only five times.”
For that, all the struggles of the business have been worth it.
Please tell us about Onus iV.
Onus means “Burden of personal responsibility”. We embody that mindset in the ways we educate & provide our service & the level of comfort for our clients and their needs. What Onus specializes in that few other iV clinics can replicate is our approach to consistency, from the design of the chairs & their amenities to the curriculum/protocols our staff, are required to learn and master. As all of our staff are ER-Certified, operating under ER protocols, we are prepared for every outcome & our facilities have the devices needed to maintain that level of preparation (such as AEDs, Epipens, etc.). All of that preparation is so that we can advise our clients (placing the Onus on themselves) to make the best choice for their healthcare.
What sets us apart from other companies, other than our ER protocols & mandatory certifications (minimum two years ER/ICU experience) is the roadmap ahead of us that I can’t wait to unfold for America. I see many brands touting iV therapy for “Anti-Aging” or “Weight Loss” (with no proof), or “The Ultimate Hangover Cure” (which isn’t a solid customer base to rely on), but what will set Onus iV apart from every other iV company is the journey you take with your health and the benefits you find as you begin to invest in your health proactively.
If you think about the promise of Theranos (which unfortunately they were unable to deliver upon), or the discovery inherent in Ancestry.com, this is maybe 1/3 of the projects we’re working on and I can’t wait to unveil the rest in due time 🙂
Do you look back particularly fondly on any memories from childhood?
I’m blessed to have had a happy childhood, growing up in the Middle East on an Oil & Gas compound in Dhahran, Saudi Arabia. My parents are both geologists, and we would often go camping in the desert, through the Rub Al’Khali (Arabic for “the empty quarter”) to the rugged mountains of Western Arabia in the Asir region.
My favorite memory is the one that my parents told me they were both proud of me for, which is when I got lost in the desert at six years old. We were camping in the Rub Al’Khali, which is a literal sea of sand dunes that all look identical, and my friend Garreth and I were playing with our toys a few sand dunes away from the campsite.
As night fell, Garreth decided to go back to the campsite, but I decided to stay a bit longer on the crest of the dune. I realized it was time to go home however, when the sun began to set, so I grabbed my toys and started walking in the direction I thought was the way back to the campsite. Dune after dune I walked until I realized it was getting seriously dark, and I should have been back at the campsite by then. I continued walking until I had a realization that I was lost. At that moment, I stopped, turned around and retraced my footsteps through the sand.
I reached the campsite at dinner, with the glow of the campfire casting an orange glow that made the campsite stick out against the blue/black dunes at night. My mother freaked, she was preparing the Land Cruiser to go out searching for me. Both my parents told me they were proud of me for figuring out how to get myself home.
- Our most popular drip is the Rockstar, at $125. It’s the perfect “First timer” drip, with Vitamin C, Glutathione, B Vitamins & Pyrodoxine, perfect for altitude sickness, immune support, hangovers or fatigue!
- The most common drip is the JMC (John Myers Cocktail), in use since 1954! Priced at $155, it’s the original “Banana Bag” that started it all!
- The A-Team Drip is our athlete bag, priced at $135. Designed with Wilson Chandler, formerly of the Nuggets, it uses Calcium, Magnesium, B Vitamins & Amino Acids to prevent cramping & accelerated muscle recovery.
- Our Vega Drip is designed for Vegetarians & is very popular. Priced at $155, it’s almost a “steak in a bag” and perfect for nutrient deficiency.
- Our Immunity bag is popular before a flight, with busy school teachers, and anyone with that “tickle” in the back of their throat before a cold sets in. It is priced at $125!
- We can custom blend bags, starting at $85!
- Address: Our 3 locations are:
Denver Lower Highlands (near Downtown)
2242 W. 29th Ave
Denver, CO 80211Denver Tech Center
5425 Landmark Place, Unit D103
Greenwood Village, CO
80111Pearl St. in Boulder
1827 Pearl St. Second Floor
- Website: www.onusiv.com
- Phone: 720-417-9590
- Email: email@example.com
- Instagram: https://www.instagram.com/onus_iv/
- Facebook: https://www.facebook.com/onusivbar/
- Twitter: https://twitter.com/Onus_iV
- Other: https://www.youtube.com/watch?v=eElUKElfp9s
Travis Barker of Blink 182 verbally agreed to a social media photo at Fiddler’s Green in 2017.
Hi-Res photo of our Denver Tech Center location provided by Interior Architects, as they asked our permission to use the photo to expand their retail portfolio.