We are thrilled to be connecting with Stephanie Jensen again. Stephanie is the Owner & Maker of Do It For You Creations and is also a content partner. Content partners help Voyage in so many ways from spreading the word about the work that we do, sponsoring our mission and collaborating with us on content like this. Check out our conversation with Stephanie below.
Hi Stephanie, so great to have you join us again. For folks who might have missed our earlier conversations, can you please take a minute to briefly introduce yourself?
My name is Stephanie Jensen and I am the owner of Do It For You Creations a small Etsy shop that specializes in Thoughtful and funny decor for any occasion. My shop is mostly known for Handwritten note items and funny tea towels. I am also a mom to two wonderful and busy kiddos, Layla and Logan.
What is the most joyful part of your work? What about the most stressful part?
The most joyful part of my work is being able to take a note from a loved one who has passed or a sweet drawing from a child and turn it into a product that my customer can cherish forever. The feedback I get from customers saying how much the item means to them really makes my heart full. The most stressful part of my work is balancing the demands of my shop and motherhood. I do not have childcare for my kids, nor are they in school full time so it can be rather challenging at times, especially during peak months.
What challenges within your business have you had? How did you manage and overcome them?
I’ve had a few challenges over the years that I have been in business, however one that comes to mind first is shipping delays. This past holiday season was very difficult. As most people know, USPS was very backed up over the holiday months. Some Items that were purchased over black Friday weekend were still in transit a couple days before Christmas, even though they were sent out with 3-day shipping. It was a mess. As you can imagine there were many worried customers thinking they would not get the gift they purchased. In order to make sure my customers were happy I decided to offer them a full refund if their sign was not delivered by Christmas or a replacement item with express shipping. Thankfully many customers waited it out and their item arrived in time, as for the others I did what I promised and sent out a new item or refunded them. Even though the shipping delays were out of my control and I did not need to offer full refunds or replacement items, I feel like it was the right thing to do and I will do it again if I need to.
Is there another small business owner that you look up to?
Abbey Samuelson, Owner of Rocky Mountain Design house, is not only a dear friend of mine but she is also the most hardworking woman I know. She puts her heart and soul into all of her businesses and it really shows though all the work she has done thus far. She is constantly evolving her business all the while keeping her main focus on protecting the beautiful planet, we live in.
How did the Pandemic effect your business?
My business has been very fortunate throughout the Pandemic. With more people shopping online, and my shop being on Etsy, I have gotten far more sales than I did the year prior. The only aspect that was affected were shipping delays, but even with that I cannot complain about because unlike a lot of small business I did not have to shut down.
How do you balance being a full-time mom and being a maker and business owner? Do you have any advice to other moms that are trying to balance being a mom and small business owner?
It is hard. I do my best to balance being a mom and running my shop but there are days, especially during peak months when it’s really difficult. When things get really busy, I tend to get up really early, or stay up late in order to get work done so I don’t take too much time away from my kids. I am also very lucky to have a husband who is ready to jump in and be with the kids right after he gets home from his job, so that helps a lot. A bit of advice I would give other moms is to give yourself some grace and remember self-care. When you are a mom and a small business owner, it is very easy to get pulled in multiple directions and feel overwhelmed or feel mom guilt for not being with you kids 24/7. But we need to remember to take care of ourselves too, because if we are stressed that is going to show in the work we do, and it will also come out when we are with our children.
If you could go back, what is something you would tell yourself in the first year of running your business?
If I could rewind to the first year running my shop, I would have told myself to try out selling on Etsy opposed to doing it on my own website. I was really opposed to selling on Etsy at first because of all the makers that were currently on there and I did not think I would get any sales with that much competition, but I was wrong. Etsy has been wonderful for my business and I am so glad I started using that platform. In the end, if you never give something the chance, you never know what you could be missing out on.
Alright, so before we go, how can our readers connect with you to learn more and show support?
To connect with me, you can contact me directly at firstname.lastname@example.org or message me on Etsy at https://www.etsy.com/shop/DI4UCreations
You can also follow my instagram page for recent images of my work at @doitforyoucreations or like my facebook page https://www.facebook.com/doitforyoucreations/
- Website: https://www.etsy.com/shop/DI4UCreations
- Facebook: https://m.facebook.com/doitforyoucreations/