Exploring Life & Business with Bridget Hahn of The Natural Place MedSpa

Today we’d like to introduce you to Bridget Hahn.

Bridget, we appreciate you taking the time to share your story with us today. Where does your story begin?
I have always wanted to bring out the beauty in others, wherever I saw it. I started my career as an aesthetician, which gave me the foundation in skin care, facial, chemical applications & hair removal. I then moved into laser technology, as I wanted to be of greater assistance to clients with skin disorders. This led me to become a paramedical aesthetician, which required me to continue my education and training.

My next step was to move into a corporate role with American Lasers. In this role, I was able to direct and close offices that were struggling to meet corporate standards. I learned a lot about management and leadership in this role.

Throughout my career, I have always been persistent. The beauty industry is competitive, so it is important to never give up on your dreams. Keep learning, keep networking, and keep creating. With hard work and dedication, you can achieve success in the beauty industry.

Here are some new trends in the beauty industry and the franchise model:

The Beauty Industry…

Sustainability: Consumers are increasingly interested in sustainable beauty products and services. This means using products that are made with natural ingredients and that are packaged in recyclable materials.

Personalization: Consumers are looking for beauty products and services that are tailored to their individual needs. This means offering a wide range of products and services, as well as the ability to customize products and treatments.

Technology: Technology is playing an increasingly important role in the beauty industry. This includes the use of artificial intelligence to recommend products and treatments, as well as the use of virtual consultations to have real information regarding the services of interest.

Here are some opportunities and challenges that I see for the franchise/business moving forward:

Opportunities…

E-commerce: E-commerce is a growing market, and beauty products and services are no exception. This means that there is an opportunity for franchises to reach a wider audience and sell their products and services to customers all over the world.

International expansion: The beauty industry is global, and there are opportunities for franchises to expand into new markets.

Challenges…

Competition: The beauty industry is competitive, and many different brands and franchises are vying for customers. This means that franchises need to find ways to differentiate themselves from the competition.

Offer unique products or services: Franchises can offer unique products or services that are not available from other brands or franchises. This could include products or services that are made with natural ingredients, that are designed for specific hair types or skin conditions, or that are offered at a lower price point.

Target a specific niche: Franchises can target a specific niche within the beauty industry. This could include focusing on a particular age group, gender, or hair type. By targeting a specific niche, franchises can more effectively reach their target customers and differentiate themselves from the competition.

Provide excellent customer service: Franchises can differentiate themselves by providing excellent customer service. This means being friendly and helpful to customers, providing them with accurate information about products and services, and going the extra mile to make sure they are satisfied with their experience.

Use social media: social media is a great way for franchisees to connect with potential customers and differentiate themselves from the competition. By creating and maintaining a strong social media presence, franchises can share their unique products or services, target specific demographics, and build relationships with potential customers.

Get involved in the community: Franchises can get involved in the community by sponsoring local events, donating to charities, or volunteering their time. This shows potential customers that the franchise is committed to the community and cares about its customers.

Offer loyalty programs: Franchises can offer loyalty programs to reward customers for their repeat business. This can help to keep customers coming back and differentiate the franchise from its competitors.

Regulations: The beauty industry is regulated in many countries, and franchises need to ensure that they are compliant with all applicable regulations. This can be a complex and time-consuming process. Which we already understand and have solutions for in every state along with guidance.

Technology: Technology is constantly changing, and franchises need to be able to adapt to new technologies to stay ahead of the competition. This can be a challenge, as it requires investment in new equipment and training for staff.

My goal for the business moving forward is to:

Expand into new markets: I want to expand the business into new markets, both domestically and internationally. This will allow me to reach new customers and grow the business.

Develop new products and services: I want to continue to develop new products and services that meet the needs of my customers. This will help me stay ahead of the competition and keep my customers coming back for more.

Provide exceptional customer service: I want to provide exceptional customer service to all of my customers. This means being responsive to their needs, providing them with high-quality products and services, and making sure that they have a positive experience every time they interact with the business.

Build a strong team: I want to build a strong team of employees who are passionate about the business and who are committed to providing excellent customer service. This team will be essential to the success of the business moving forward.

Be a leader in the beauty industry: I want to be a leader in the beauty industry. This means setting new standards for quality, innovation, and customer service. I also want to be a role model for other businesses in the industry.

I believe that if I can achieve these goals, the business will be successful in the years to come.

Pre-opening training: This training is designed to give franchisees the knowledge and skills they need to open and operate a successful franchise. It covers topics such as business planning, marketing, and customer service.

On-site training: This training is provided to franchisees once their Medical Spa is open. It covers topics such as product knowledge, technical skills, and operations. (Virtual & hands-on).

Remote training: This training is available to franchisees 24/7. It includes online courses, webinars, and video tutorials.

One-on-one support: Franchisees have access to a dedicated team of support professionals who can answer their questions and provide guidance. We believe that our training and support program is one of the best in the industry. It gives our franchisees the resources they need to be successful in business.

Here are some specific examples of how we deliver training and support:

We provide our franchisees with access to comprehensive online training. This includes courses on a wide range of topics, we will help plan, market, and attain great customer service skills. (Available depending on what services and products they decide to start with).

We offer our franchisees regular webinars and workshops. These events provide franchisees with the opportunity to learn from industry experts and to network with other franchisees.

We have a dedicated team of support professionals who are available to answer franchisees’ questions and provide guidance. This team can be reached by phone, email, or chat.

We believe that our training and support program is essential to the success of our franchisees. It gives them the knowledge, skills, and support they need to run a successful business.

As a franchise, our most difficult moment was during the COVID-19 pandemic. When the pandemic hit, we had to close all of our Medical Spa for several months. This was a very challenging time for our business, as we had to lay off employees and deal with financial losses.

However, we were able to weather the storm and reopen our spa. We did this by implementing new safety protocols and by offering online marketing, gift cards, updates, and keeping all directions posted to revisit as we reopened while being compliant.

We are grateful that we were able to overcome this difficult challenge. We believe that it made us stronger as a business and that we are better prepared to face future challenges. Here are some of the specific challenges that we faced during the pandemic:

Financial losses: We had to lay off employees and reduce our operating expenses. We also had to pay for new safety protocols and online services.

Customer demand: Customer demand for beauty services decreased during the pandemic. This was due to several factors, including social distancing restrictions and economic uncertainty.

Competition: Other businesses in the beauty industry were also facing challenges during the pandemic. This made it more difficult to attract and retain customers.

Despite these challenges, we were able to overcome them and reopened. We believe that our success was due to many factors, including:

Our strong brand: We have a strong brand that is known for quality and customer service. This gave us a competitive advantage during the pandemic.

Our dedicated team: We have a dedicated team of employees who are passionate about our business. They worked hard to keep our spa running during the pandemic.

Here is a breakdown of The Natural Place franchise model:

1. Training and Support Model…

The Natural Place offers a comprehensive training and support program to its franchisees. This program includes:

Pre-opening training: This training is designed to give franchisees the knowledge and skills they need to open and operate a successful franchise. It covers topics such as business planning, marketing, and customer service.

On-site training: This training is provided to franchisees once their spa is open. It covers topics such as product knowledge, technical skills, and spa operations.

Remote training: This training is available to franchisees 24/7. It includes online courses, webinars, and video tutorials.

One-on-one support: Franchisees have access to a dedicated team of support professionals who can answer their questions and provide guidance.

The Natural Place believes that its training and support program is one of the best in the industry. It gives its franchisees the resources they need to be successful in business.

1. Fee Structure
   The Natural Place franchise fee is $45,000. This fee covers the cost of training, marketing, and other startup costs. The Natural Place also requires franchisees to pay a royalty fee of 6% of their gross sales. This fee helps to support The Natural Place’s ongoing training and support programs.
2. Territory Definition
   The Natural Place offers exclusive territories to its franchisees. This means that each franchisee has the exclusive right to operate a spa in their territory. The size of the territory will vary depending on the location.
3. Day in the life of a Franchisee
   The day in the life of a The Natural Place Medical Spa franchisee will vary depending on the size and location of their spa. However, some of the common tasks that franchisees may perform include:

Managing the day-to-day operations of the spa: This includes tasks such as scheduling appointments, hiring and training staff, and ordering supplies.

Marketing the spa: This includes tasks such as creating and executing marketing campaigns and networking with other businesses in the area.

Providing customer service: This includes tasks such as greeting customers, answering questions, and providing recommendations.

Maintaining the spa appearance: This includes tasks such as cleaning, organizing, and decorating the spa.

In addition to these tasks, franchisees may also be required to attend training sessions, participate in marketing events, and meet with their franchisor regularly.

Overall, the day in the life of a The Natural Place franchisee can be challenging but rewarding. Franchisees have the opportunity to own and operate their own business, while also having the support of a franchisor. If you are interested in becoming a franchisee, The Natural Place encourages you to learn more about their program.

Here are some additional details about The Natural Place franchise model:

The initial investment required to open a The Natural Place franchise is $138,000 & up.

The average The Natural Place franchise generates $1 million in annual sales.

The Natural Place franchise has been in business for over 20 years.

The Natural Place franchise is a good option for entrepreneurs who are interested in the beauty industry and who are looking for a turnkey business opportunity.

The Natural Place franchisee typically does the following in the business every day:

Manage the day-to-day operations of the spa: This includes tasks such as scheduling appointments, hiring and training staff, and ordering supplies.

Market the spa: This includes tasks such as creating and executing marketing campaigns and networking with other businesses in the area.

Provide customer service: This includes tasks such as greeting customers, answering questions, and providing recommendations.

Maintain the spa’s appearance: This includes tasks such as cleaning, organizing, and decorating the spa.

Attend training sessions: The franchisee will be required to attend training sessions to learn about the latest products and services, as well as new business practices.

Participate in marketing events: The franchisee will be expected to participate in marketing events to promote the spa and its products and services.

Meet with the franchisor regularly: The franchisee will meet with the franchisor regularly to discuss the salon’s performance and to get advice and support. (Via Online and or Meeting by area/location).

The specific tasks that a franchisee performs will vary depending on the size and location of the spa, as well as the franchisee’s skills and interests. However, all franchisees are responsible for the overall success of the spa.

Here are some additional details about the tasks that a The Natural Place franchisee typically performs:

Scheduling appointments: Franchisees use a salon management system to schedule appointments for customers. This system allows franchisees to track customer appointments, as well as to manage the spa inventory.

Hiring and training staff: Franchisees are responsible for hiring and training staff for their spa. This includes tasks such as conducting interviews, checking references, and providing training on the spa’s products and services.

Ordering supplies: Franchisees are responsible for ordering supplies for their spa. This includes tasks such as researching suppliers, negotiating prices, and placing orders.

Marketing the spa: Franchisees are responsible for marketing their spa to attract new customers. This includes tasks such as creating and executing marketing campaigns, as well as networking with other businesses in the area.

Providing customer service: Franchisees are responsible for providing excellent customer service to all of their customers. This includes tasks such as greeting customers, answering questions, and providing recommendations.

Maintaining the spa’s appearance: Franchisees are responsible for maintaining the spa’s appearance. This includes tasks such as cleaning, organizing, and decorating the salon.

Overall, the tasks that The Natural Place franchisee performs are essential to the success of the spa. By performing these tasks effectively, franchisees can ensure that their spa is well-managed and that it provides excellent customer service.

The ideal franchise candidate for The Natural Place is an entrepreneur who is passionate about the beauty industry and who is looking for a turnkey business opportunity. The ideal candidate should also have the following qualities:

Experience in the beauty industry: The ideal candidate should have some experience in the beauty industry, either as an employee or as a business owner. This experience will give the candidate a better understanding of the industry and the challenges that franchisees face.

Entrepreneurial skills: The ideal candidate should have strong entrepreneurial skills, such as the ability to manage a business, market a product, and deal with customers. These skills will be essential for the success of the franchise.

Financial resources: The ideal candidate should have the financial resources to invest in the franchise, as well as the ability to cover operating costs until the salon becomes profitable.

Management experience: The ideal candidate should have management experience, as they will be responsible for managing the day-to-day operations of the spa.

Communication skills: The ideal candidate should have strong communication skills, as they will need to communicate with customers, staff, and the franchisor.

Teamwork skills: The ideal candidate should have teamwork skills, as they will need to work with staff and other franchisees.

Positive attitude: The ideal candidate should have a positive attitude, as they will need to be able to deal with the challenges of running a business.

If you have these qualities, you may be a good candidate for a The Natural Place franchise.

I see no reason to focus on the failure of a franchisee, as it is not the end of the world. It is an opportunity to learn and grow. The Natural Place franchisees are a wealth of knowledge, and we can all learn from each other’s experiences.

I think it is important to remember that every franchisee is different, and what works for one franchisee may not work for another. There is no one-size-fits-all formula for success. However, by following the tips I mentioned earlier, you will be well on your way to achieving your goals as a The Natural Place franchisee.

The Natural Place is not a franchise that follows trends or hypes. We believe in providing genuine, natural beauty products and services that help people achieve positive attributes. We are committed to providing our customers with the best possible experience, and we believe that our products and services can help them look and feel their best.

I am confident that The Natural Place will continue to be successful in the years to come. We have a strong team of franchisees who are passionate about our brand and our products. We also have a strong support system in place to help our franchisees succeed. I am excited to see what the future holds for The Natural Place.

We have several goals for the franchise model in the future:

Expand into new markets: We want to expand our franchise network into new markets, both domestically and internationally. We believe that there is a strong demand for our products and services in many different parts of the world.

Develop new products and services: We want to continue to develop new products and services that meet the needs of our customers. We are always looking for new ways to help people look and feel their best.

Provide better support to franchisees: We want to provide our franchisees with the best possible support. We will continue to develop our training and support programs to ensure that our franchisees have the resources they need to succeed.

Become the leading natural beauty franchise in the world: We believe that The Natural Place is the best natural beauty franchise in the world. We want to continue to grow and expand our business so that we can reach more people and help them achieve their beauty goals.

We are confident that we can achieve these goals by continuing to provide our customers with high-quality products and services, by developing new and innovative products and services, and by providing our franchisees with the best possible support.

For more information on The Natural Place Medspa Franchise model, visit the corporate site: https://medspabroomfieldfranchise.com/.

Would you say it’s been a smooth road, and if not, what are some of the biggest challenges you’ve faced along the way?
The Natural Place Medspa is a business that provides natural and medical aesthetic treatments. Some of the challenges that this business may face during COVID-19 include:

Reduced demand for services: People may be less likely to seek out medical treatments, even if they are natural, during a pandemic. This is because they may be worried about contracting the virus, or they may be conserving their resources for other needs. Increased costs: The cost of doing business may increase during a pandemic. For example, the business may need to purchase additional personal protective equipment (PPE) for its staff, or it may need to implement new cleaning and disinfection procedures.

Supply chain disruptions: The supply chain for medical supplies may be disrupted during a pandemic. This could make it difficult for the business to obtain the necessary products and supplies to provide its services. Government restrictions: Governments may impose restrictions on businesses during a pandemic, such as limiting the number of customers that can be served at a time or requiring businesses to close for certain periods. These restrictions could make it difficult for the business to operate profitably.

In addition to these general challenges, the Natural Place Med Spa may also face specific challenges related to its business model. For example, some of the treatments that the business provides may require close contact between the staff and the customer. This could make it difficult to comply with social distancing guidelines. Additionally, some people may be hesitant to seek out natural or medical aesthetic treatments during a pandemic because they may not believe that these treatments are effective against COVID-19.

Despite these challenges, there are some things that Natural Place Med Spa can do to mitigate the risks and continue operating profitably during COVID-19. For example, the business could: Offer online services: The business could offer some of its services online, such as consultations or educational workshops. This would allow the business to continue serving customers even if it is unable to operate its physical location.

Partner with other businesses: The business could partner with other businesses in the community to offer joint services or promotions. This would help the business to reach a wider audience and attract new customers.

Focus on marketing: The business could invest in marketing to increase brand awareness and generate leads. This could involve creating a website, running social media ads, or distributing print advertising. By taking these steps, the Natural Place Med Spa can increase its chances of survival during COVID-19 and emerge from the pandemic stronger than ever.

As you know, we’re big fans of The Natural Place MedSpa. For our readers who might not be as familiar what can you tell them about the brand?
The Natural Place Med spa is a medical spa in Broomfield, Colorado that specializes in providing natural and non-invasive treatments for a variety of skin concerns. We offer a wide range of services, including:

Laser hair removal
Injectables and fillers
Face and body rejuvenation

Alternative services such as BEMER Mat Therapy, LED Teeth Whitening, Ion Cleanse Foot Bath, IR Sauna, Fit Body Wrap & Colon Hydrotherapy. We are known for our commitment to using the latest and most advanced technologies, as well as our focus on providing personalized and individualized treatment plans for each of our clients.

What sets us apart from other medical spas is our commitment to using natural and non-invasive treatments whenever possible. We believe that everyone should be able to achieve their desired skin goals without having to undergo invasive surgery or procedures.

We are most proud of our commitment to providing our clients with a safe and comfortable experience. We understand that visiting a medical spa can be daunting for some people, so we make it our mission to create a welcoming and relaxing environment for everyone.

We want our readers to know that The Natural Place Medspa is a trusted and experienced provider of natural and non-invasive skin treatments. We are committed to helping our clients achieve their desired skin goals safely and comfortably.

Here are some specific examples of how we use natural and non-invasive treatments to help our clients: For laser hair removal, we use the latest and most advanced laser technology to remove hair quickly and effectively. Our lasers are also safe for all skin types and textures.

For injectables and fillers, we use only high-quality, FDA-approved products. We also offer a variety of natural alternatives to injectables and fillers, such as PRP and microneedling.

For face and body rejuvenation, we offer a variety of natural treatments, such as chemical peels, microdermabrasion, and LED light therapy.

For alternative services, we offer a variety of natural treatments that can help to improve overall health and well-being.

We believe that everyone deserves to have healthy, glowing skin. That’s why we offer a wide range of natural and non-invasive treatments that can help you achieve your desired skin goals.

Are there any books, apps, podcasts, or blogs that help you do your best?
I like to share this with people who ask, along with our courses to improve Education through employment opportunities.

Books:

Self-Healing Guides:
“The Body Keeps the Score” by Bessel van der Kolk, MD
“Waking the Tiger” by Peter A. Levine, PhD
“The Wisdom of Your Body” by Gabor Maté, MD
Health Cert Education:
“Medical Terminology for Dummies” by Beverley Henderson
“Anatomy and Physiology for Dummies” by Maggie A. Kline
“Pathophysiology: The Biologic Basis for Disease in Adults and Children” by Kathryn L. McCance and Sue E. Huether
Continuing Aesthetics & Medical Certifications:
“The Complete Textbook of Aesthetics & Cosmetic Dermatology” by Jean Carruthers, MD, and Mark Nestor, MD
“Dermatology Secrets” by Richard K. Scher, MD
“Cosmetic Surgery Secrets” by Neil Sadick, MD, and David J. Quesada, MD
Apps:

Headspace – A meditation app that can help you reduce stress, improve focus, and sleep better.
Calm – Another meditation app with a variety of guided meditations, sleep stories, and music to help you relax and de-stress.
Insight Timer – A free meditation app with a large library of guided meditations and talks on mindfulness and meditation.
MyFitnessPal – A calorie tracking app that can help you lose weight, gain muscle, or maintain your current weight.
Noom – A weight loss app that uses psychology and behavioral science to help you make lasting changes to your eating habits and lifestyle.
Podcasts:

The Tim Ferriss Show – A podcast where Tim Ferriss interviews experts in a variety of fields, including business, science, and personal development.
The Joe Rogan Experience – A podcast where Joe Rogan interviews a wide range of guests, including comedians, musicians, scientists, and politicians.
The Huberman Lab – A podcast where neuroscientist Dr. Andrew Huberman discusses the science behind various topics, such as sleep, stress, and learning.
Hidden Brain – A podcast that explores the science of the human mind and how it works.
Freakonomics Radio – A podcast that explores the hidden side of everything.
Blogs:

James Clear – A blog about habits, productivity, and personal development.
Mark Manson – A blog about personal development and mental health.
Seth Godin – A blog about marketing, leadership, and creativity.
Medium – A blogging platform with articles on a wide range of topics.
Harvard Business Review – A blog with articles on business and management topics.
Other resources:

Coursera – An online learning platform with courses on a wide range of topics, including business, science, and personal development.
edX – Another online learning platform with courses from top universities around the world.
Udemy – An online learning platform with a wide range of courses, including both free and paid courses.
LinkedIn Learning – An online learning platform with courses on business and technology topics.
Skillshare – An online learning platform with courses on creative topics, such as design, photography, and writing.

I hope this list gives you some ideas of resources that can help you do your best in life!

Contact Info:

• Website: www.medspabroomfield.com
• Instagram: https://www.instagram.com/bridgetannhahn/
• Facebook: https://www.facebook.com/thenaturalmedspa?mibextid=LQQJ4d
• Twitter: https://twitter.com/medspa_natural

 

Image Credits
Shelby Kelley