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Exploring Life & Business with Derrick Wehrmann of Multiple Insurance Solutions

Today we’d like to introduce you to Derrick Wehrmann. 

Hi Derrick, thanks for joining us today. We’d love for you to start by introducing yourself.
I was a bartender at a dive bar in Dallas Texas. One of my co-workers was an insurance agent who was just starting his own agency. He asked me to come on board and while I rebuffed the idea initially, I decided to give it a shot. It ended up being the best career move I could have made. I was the first employee hired by the agency owner 9 years ago when we were just a small agency in Dallas, we now have several agents and handle insurance in four states including Colorado. This job allows me to work anywhere with Wi-Fi or cell signal so it has been great for my family’s adventurous nature. 

We all face challenges, but looking back would you describe it as a relatively smooth road?
Not at first! Finding referral partners is a very difficult process that involves hearing a lot of nos. That process of rejection does motivate you to increase your work ethic to separate yourself from everyone else vying for those referrals from producers in the real estate and loan field. I had to adapt an “I’m working whenever you are” mentality, to make sure I was available when I was needed. Our agency does so many things unique to the industry standard that once I was able to communicate that clearly and concisely to perspective referral partners and back it up with action the road got a lot smoother. 

Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
We are an independent insurance agency that represents several top-rated carriers. Our agency has the ability to shop a customer through several different providers to provide the right combination and product and price for our customers’ home, auto, boat, or commercial insurance needs. What has become a requirement at our agency is to be an educator and advisor above being a salesperson. We have a golden rule that if any provider has a better fit for a prospective client than you have then it’s our responsibility to advise them to go there. By doing business this way we have gotten an incredible referring client base. 

I think what really sets us apart from the normal insurance agent, even other independents is how we service our existing book of business. It is easy to get a client’s business when they are buying the home and then never invest in their needs in the following years until they ask for the agent to find them a better deal. Our agency has an account manager agent who has sole responsibility of shopping out every client’s policies every renewal to make sure they are in the best position for their household. Even though this is not the most profitable way to do business we believe it is the right way, and the stats show that to be true. Our client retention in our book was 38% higher than the national average in 2021 due to the simple idea of people over profit. 

What I love about this agency more than anything is how we hire and grow our staff. Unlike some of the big national agents who headhunt universities for the college graduate, we have grown our agency with the “underdog” who did not come from necessarily the traditional privileged home. We have agents who have former backgrounds as truck drivers, retail store managers, service industry staff, and military personnel. I have had the honor to train these agents and watch them grow financially to a spot that has allowed many of them to change the future of their family tree. 

Before we let you go, we’ve got to ask if you have any advice for those who are just starting out?
It sounds clichés but do the things the right way and good things come back around to you! Never put your personal gain above what is right for the client you are working with, and find a great mentor who will instill this in you. If the person who is teaching you this business is ever telling you anything that borders unethical when it comes to protecting some of your clients’ largest assets you are very likely to fail. A good moral compass in insurance goes a long way. 

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