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Life, Values & Legacy: Our Chat with MollyAnn Hair of Centennial

MollyAnn Hair shared their story and experiences with us recently and you can find our conversation below.

Good morning MollyAnn , we’re so happy to have you here with us and we’d love to explore your story and how you think about life and legacy and so much more. So let’s start with a question we often ask: What is something outside of work that is bringing you joy lately?
Something outside of work that’s bringing me joy lately is my family. My nine-month-old son, my husband, our dog, and our cat truly are my whole world. I love spending as much time with them as I can—getting outside together, going on little adventures, and watching my son experience things for the very first time. Seeing his joy and curiosity has become one of the greatest joys in my life.

Can you briefly introduce yourself and share what makes you or your brand unique?
I’m an easy-going gal with a big passion for helping women feel confident, supported, and truly at home in their hair. My brand is built on women’s empowerment—lifting up every woman who sits in my chair, whether she’s a busy professional, a new mom, navigating hair loss, transitioning, or simply craving a style that finally feels like her.

I’ve been in the industry since 2009, and I’ve been specializing in extensions since 2012. I offer four different extension methods so I can customize the perfect match for every client’s hair type and lifestyle. I also work with hair toppers and fine-hair solutions, creating shapes and styles that bring back fullness, movement, and joy.

Over the years, I’ve built my business from the ground up, and I feel incredibly lucky to get to do what I love every single day. Helping women feel secure, beautiful, and seen in their “hair world” is truly one of the greatest honors of my career.

Amazing, so let’s take a moment to go back in time. What breaks the bonds between people—and what restores them?
I think bonds between people often break when trust is damaged—especially in the beauty world. Sometimes stylists lead clients down the wrong path, whether unintentionally or from a lack of communication, and it can leave people feeling discouraged, disappointed, and unsure if they can trust anyone with their hair again. Your hair is such a personal part of who you are, so when that trust is shaken, it affects more than just how you look—it affects how you feel.

What restores those bonds, in my experience, is genuine care, honesty, and creating a safe, comfortable space. One of my favorite parts of my job is helping guests rebuild that trust. I love being able to shift their perspective—to show them that they can sit down, relax, enjoy the experience, and feel confident they’ll leave looking and feeling amazing.

Helping someone go from anxious or unsure to empowered and excited is truly one of the best parts of what I do.

What did suffering teach you that success never could?
Suffering taught me patience, resilience, and faith in the long game—lessons success alone never could. Becoming a hairstylist isn’t something that happens overnight. You have to build your skills, build your confidence, and slowly build your clientele. Starting a business from the ground up takes time, energy, and a whole lot of heart. There were moments early in my career where it felt like an uphill climb, but those struggles shaped me more than any quick success ever would.

After 17 years in the hair industry, I can look back and see how every challenge taught me something—how to be patient, how to keep showing up, how to care deeply for people, and how to trust that hard work truly does pay off. Those experiences have helped shape me into the loving, compassionate woman and stylist I am today.

So a lot of these questions go deep, but if you are open to it, we’ve got a few more questions that we’d love to get your take on. What are the biggest lies your industry tells itself?
One of the biggest lies the beauty industry tells itself is that every stylist should try to do everything—and prioritize the money over the guest. Sometimes stylists take on services they aren’t fully confident in or equipped for, which can leave clients feeling disappointed and unheard.

I believe the truth is the opposite: our job is to serve the client first, not our ego or our wallet. If there’s something I’m not fully experienced in, or if I know another stylist who can deliver a better 110% result, I believe it’s my responsibility to guide my guest in the right direction.

Referring someone out doesn’t make you less skilled—it makes you ethical, compassionate, and committed to giving the client the best experience possible. In my world, that’s what builds trust, respect, and long-lasting relationships.

Okay, so before we go, let’s tackle one more area. What is the story you hope people tell about you when you’re gone?
I hope people remember me as someone who made them laugh and helped them feel good about themselves. More than anything, I want my story to be one of kindness, encouragement, and lightness—someone who lifted others up, brought joy into the room, and made people feel comfortable, confident, and seen. If that’s what people carry with them, then I’ll have lived a life I’m proud of.

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